Course name: M.Sc. in HealthcareQualityManagement
Course Director: Dr. Arati Verma
Duration: 2 Years
Mode: Full-time
Course Objective
- Providing advanced insights into the field of quality and safety within healthcare.
- Cultivating leadership skills, with a focus on problem-solving and critical thinking.
- Preparing students for prominent roles within hospital quality management teams.
- Going beyond theoretical knowledge to equip students with practical skills for identifying, understanding, and effectively addressing healthcare challenges.
- Facilitating collaboration with diverse, multi-disciplinary teams and fostering an understanding of the roles of leadership and clinical governance.
- Offering hands-on experience by allowing students to work within Max Healthcare, enabling them to observe and train in various hospital departments.
- Exposing students to the rigorous quality checks and accreditation processes that healthcare departments undergo, ensuring their readiness for industry roles.
Course Offerings: The course will provide students with
- A unique opportunity to study a course designed and delivered by leaders in the field of Healthcare Quality.
- Exposure to all departments of a world-class hospital – hands-on training on the quality parameters and safety regulations through statistical software, tutorials and assignments.
- Exposure and experience on Quality Accreditation, Patient Safety, Communication skills, NABH, JCI among others.
- The programme will be delivered through various teaching/learning techniques, including lectures using Audio-Visual aids, demonstrations, group discussions and presentations.
- Experience on a final semester dissertation in their area of interest with one-on-one mentoring
- A highly enriching experience with access to available free online courses and e-library
- Exposure to best practices within Max Healthcare Network of Hospitals.
Learning Outcomes of the Course
- Understanding Healthcare delivery systems and disease burden.
- Understanding importance of patient centred care.
- Overview of hospital layout and flow processes.
- Concepts of Quality Management, patient safety and healthcare accreditation.
- Setting up and managing a comprehensive quality management and patient safety program in a hospital.
- Deployment of various hospital accreditation standards, leading towards successful Accreditation.
- Regulations and Ethics.
- Develop policies and protocols
- Undertake system wide quality and safety audits
- Understand basics of Biostatistics
- Communication Skills
- Leadership Skills
- Understand & Participate in JCI accreditation process
- Analyse Electronic and paper medical records and do data analytics.
- Apply concepts of Change management
- Facility & Infrastructure Management
Who can Enroll
- Candidates must have completed a Bachelor's Degree/Graduation in science from a recognised institute in Medicine/Nursing/AYUSH/Dentistry/Allied and Health Sciences/BPT/Life Sciences/Veterinary Sciences
- Graduates from other disciplines (other than mentioned above) may also be considered
- Work experience in a healthcare-related field is desirable
Course Content: Topics covered
- Healthcare Delivery Systems
- Patient Centred Care
- Quality Management & Quality Improvement Tools
- Measuring Quality
- NABH Standards
- Audit Tools
- Leadership Skills
- Basics of Biostatistics
- Introduction to Hospital Administration
- JCI Accreditation
- Electronic Health Records, IT and Quality
- Medico legal aspects of healthcare
- And much more
What will the Course participants get?
- In-depth Understanding: Students will acquire a comprehensive understanding of healthcare quality and safety principles and practices.
- Leadership Proficiency: Graduates will develop strong leadership skills, including the ability to solve complex problems and think critically in healthcare settings.
- Effective Problem Solving: Students will be proficient in identifying and solving real-world healthcare problems using evidence-based approaches.
- Hospital Quality Management: Graduates will be well-prepared to take on leadership roles within hospital quality management teams.
- Practical Application: Students will gain hands-on experience in applying their knowledge to real healthcare scenarios, enabling them to create effective solutions.
- Interdisciplinary Collaboration: Graduates will be adept at working collaboratively with diverse teams in a healthcare context.
- Leadership and Governance: Students will understand the roles of leadership and clinical governance in healthcare organizations.
- Industry Readiness: Graduates will be industry-ready, having been exposed to the inner workings of hospital departments, quality checks, and accreditation processes.
- Overall, upon completion of the program, students will possess the knowledge, skills, and practical experience needed to excel in healthcare quality management roles.
Evaluations and Grading: Assessment in the program will occur through a combination of methods:
- Continuous Assessment: Throughout the courses, including both core and hands-on learning components, students will undergo ongoing assessments.
- Written Examinations: At the end of each semester, students will take written examinations covering course material.
- Dissertation Thesis: In the final semester, students are required to submit a dissertation thesis, which will undergo evaluation.
- Semester-End Examinations: All courses will have semester-end examinations held at the conclusion of each semester.
The evaluation process includes continuous assessment throughout the course duration and final semester-end examinations. Both the continuous assessment and semester-end examination results will contribute to the overall course GPA. The program will adhere to a credit system in line with academic norms for postgraduate degrees at Santosh University, Ghaziabad.