Course Highlights
Course Director: Dr. Arati Verma , Senior Vice President, Medical Quality at Max Healthcare
Duration: 3 months
Mode: Self-paced online learning.
Course Objective
Online Certificate Course in Healthcare Quality Management has been developed with an aim to provide advanced insights in the subject of quality and safety, build leadership skills including problem solving and critical thinking, and position the students in leading roles in the hospital quality management team. Our programmes for safety and quality go beyond theory. They equip the students to identify and comprehend a problem, create a solution and implement it in an effective manner. Students will be familiarised with diverse multi-disciplinary teams and will understand the role of leadership and clinical governance. They will also be exposed to the workings of each department of a running hospital, the quality checks the department goes through and the required quality certificates and accreditations the department needs, making them industry ready.
Course Offerings
- A unique opportunity to study a course designed and delivered by leaders in the field of Healthcare Quality
- Flexibility to study at their own pace, anywhere,
- Highly enriching experience with in-house world-class faculty
- Overview on Quality Accreditation, Patient
- The programme will be delivered online through various teaching/learning techniques, including lectures using Audio-Visual aids, demonstrations and presentations
- Flexibility to study at their own pace, anywhere, anytime
- Highly enriching experience with in-house world-class faculty
Learning Outcomes of the Course
- Understanding Healthcare delivery systems and disease burden.
- Understanding importance of patient centred care.
- Overview of hospital layout and flow processes.
- Concepts of Quality Management, patient safety and healthcare accreditation.
- Setting up and managing a comprehensive quality management and patient safety program in a hospital.
On Completion, the students will be able to
- Develop & implement a quality measurement system.
- Undertake Quality improvement projects.
- Work and collaborate in multi-disciplinary teams.
- Understand applicable healthcare regulations
Who can Enroll
Bachelor's Degree/Graduation in any stream from a recognised institute or university.
Course Content
- Overview of Healthcare Delivery Systems & Quality
- Hospital Departments Overview
- Patient safety
- Infection Control in hospitals
- Document, Policy, Procedures, SoPs& Manuals
- Internal Audits
- Committees in the Hospital
- Quality Improvement Tools
- NABH Standards
- Clinical Indicators
- Leadership Skills
- And much more
What will the Course participants get ?
- Concepts of Quality Management, patient safety and healthcare accreditation.
- Setting up and managing a comprehensive quality management and patient safety program in a hospital.
- Deployment of various hospital accreditation standards, leading towards successful Accreditation.
- Regulations and Ethics.
- Develop policies and protocols
- Undertake system wide quality and safety audits
- Develop & implement a quality measurement system.
Evaluations and Grading
Evaluations will be based on Assessment post course completion
Certification
Successful candidates will be awarded a certificate by Max Institute of Medical Education.